Serving Lancaster, CA and surrounding areas. (661) 952-4736
Effective Date: January 1, 2026
Lancaster Insulation Company ("we," "us," or "our") operates the website located at insulationlancaster.com (the "Site"). This Privacy Policy explains what information we collect when you visit or use the Site, how we use it, how long we keep it, and what choices you have. By using the Site, you agree to the practices described in this policy. If you do not agree, please do not use the Site.
When you fill out a contact or estimate request form on the Site, we collect the information you enter, which may include your name, phone number, email address, property address, and any details you share about your project. We use a third-party form service called Tally (tally.so) to process form submissions. Information you submit through those forms is subject to both this policy and Tally's own privacy policy, available at tally.so.
When you visit the Site, our hosting infrastructure and analytics tools automatically collect certain technical data, including your IP address, browser type and version, operating system, referring URL, pages visited, time spent on pages, and the date and time of your visit. This data is collected in aggregate and is used to understand how visitors use the Site so we can improve it.
The Site may use cookies, which are small text files stored on your device, to support functionality and analytics. You can instruct your browser to refuse cookies or alert you when cookies are being sent. Some parts of the Site may not function properly if you disable cookies. We do not use cookies for advertising or to track you across other websites.
We use the information we collect to:
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We do not send unsolicited commercial emails (spam).
The Site uses the following third-party services that may collect data independently under their own privacy policies:
We are not responsible for the data practices of these third-party services. We encourage you to review their privacy policies before providing information to them.
We retain contact and project information for as long as necessary to fulfill the purpose for which it was collected, to maintain business records as required by California law, and to resolve any disputes or enforce our agreements. Form submission data held by Tally is subject to Tally's own retention policy. If you would like us to delete information we hold about you, see the "Your Rights" section below.
Depending on where you live, you may have certain rights regarding the personal information we hold about you. California residents have rights under the California Consumer Privacy Act (CCPA), including the right to:
To exercise any of these rights, contact us using the information in the "Contact Us" section below. We will respond within the timeframe required by applicable law.
The Site is intended for adults. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected information from a child under 13, we will delete it promptly. If you believe we may have information about a child, please contact us.
We take reasonable administrative and technical measures to protect the information we collect from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with a revised effective date. We encourage you to review this page periodically. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us by: